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Support General Questions FAQ

When will my pre-order ship? Last modified 01/07/19

We are working to fulfill pre-orders as fast as possible for the Nucleus Nano and Camera Cage for BMPCC 4K. Your credit card will not be charged until your order is ready.

Once your order is ready for processing, your card will be charged and you will receive an email.

A couple days later, your order will ship and you will be emailed your tracking number. We appreciate your patience and please contact us if you have other questions about your order.

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