Please Note: International orders (outside the Americas) will be delayed in shipping until after Chinese New Year 🐯 on February 8th.

Support General Questions FAQ

Does the Tilta website offer local pickup? Last modified 06/24/21

Tilta does offer local pickup on online orders at It is free of charge and an appointment must be made after checkout to pickup your order at our Burbank, CA location. It is only available when your billing or shipping address is set to California. Backordered or out of stock items are not available for pickup and will be refunded from your order.

Not HelpfulHelpful (5 votes)

Submit a Question


Still need help?

You must have a account to submit a question on our website.

Contact Us

Chat or Message us

Send us your questions and our support staff will get back to you. You can also email us directly on our contact page

Phone Support

+1 (888) 974-3231
Mon-Fri 9am-6pm Pacific time

Service Request

Get your equipment repaired by our engineers

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this. View our Privacy Policy for more information.