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Support General Questions FAQ

My tracking number doesn’t work, how can I fix it? Last modified 11/23/21

For the majority of online orders at Tilta.com, the link in the order shipment confirmation email will work for tracking your order.

For some customers, we may ship your order using a service called 4px. Visit track.4px.com and search for your order’s tracking number there.

If you are still having issues with your tracking number, contact us and we will look into it further.

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