Please note that orders and support may be delayed for international orders. Our Chinese office is closed October 1st-7th for Golden Week.

Support Red DSMC2 Camera Cage FAQ

What is the warranty for this product? Last modified 05/30/18

All of our products offer a 1-year warranty for electrical issues and a 2-year warranty for mechanical issues. A proof of purchase is required to have the warranty honored. We still service products that are out of warranty or have human error issues but we charge for the parts and labor of the repair (cost depends on the specific issue).

Not HelpfulHelpful (1 votes)
Loading...

Submit a Question

 

Still need help?

You must have a Tilta.com account to submit a question on our website.

Contact Us

Chat or Message us

Send us your questions and our support staff will get back to you. You can also email us directly on our contact page

Phone Support

+1 (888) 974-3231
Mon-Fri 9am-6pm Pacific time

Service Request

Get your equipment repaired by our engineers