Free shipping on US orders over $299 or Europe / Asia / Mexico / Canada over $399. Some exclusions apply.

Learn More →

Support Red DSMC2 Camera Cage FAQ

The R/S button on the top handle is not triggering the camera. What’s wrong? Last modified 05/30/18

There is a switch on the front of the top plate that needs to switched to the “on” position for the R/S function to trigger.

Not HelpfulHelpful (20 votes)

Submit a Question


Still need help?

You must have a account to submit a question on our website.

Contact Us

Chat or Message us

Send us your questions and our support staff will get back to you. You can also email us directly on our contact page

Phone Support

+1 (888) 974-3231
Mon-Fri 9am-6pm Pacific time

Service Request

Get your equipment repaired by our engineers