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SupportArri Alexa Mini Camera Cage FAQ
On my gold mount battery plate-fitted cage, when I touch the battery while the camera is powered on, the whole system shuts down. What’s wrong? Last modified 05/30/18
We’ve designed our gold mount battery plates using Anton Bauer’s Dionic batteries as the standard for the size of the gold mount stud mounting holes. Unfortunately there isn’t an industry-wide standard for the size of these studs so your batteries might be slightly different in size compared to how we’ve designed the plate, causing it to move enough while mounted to shut down your camera. We recommend using different gold mount batteries.