We are happy to announce that the US Tilta Repair Center is finally operational!
Repairs
- Provides Local Servicing for Tilta Products
- Machined Parts are covered by 24 month warranty from time of purchase
- Electronic Parts are covered by 12 month warranty from time of purchase
- Must Provide Proof of Purchase (Invoice) to Claim Warranty
- Warranty excludes Force Majeure and Human Error
- Service will not be provided for customers that purchase from:
Amazon or Ebay - You must contact your original seller directly for assistance
Process
- Email: support@tilta.com
- Drop off / Ship your item
Tilta will notify you within 24-48 hours regarding:
- Warranty validation
- Cost of parts / labor
- Length of time
- Tilta will notify you when the repair is ready for pick up
- Pick Up your item when it is fixed!