Free shipping on US orders over $299 or Europe / Asia / Mexico / Canada over $399. Some exclusions apply.

Learn More →

Support General Questions FAQ

What is an open box item? Last modified 02/08/19

Open box products have the same warranty as a new product but are available at a discounted price. These are mostly returned or refurbished products that have been QA’ed by our repair team.

You can find these in our Special Deals section. Learn about the return policy for open box items.

Not HelpfulHelpful (No Ratings Yet)
Loading...

Submit a Question

 

Still need help?

You must have a Tilta.com account to submit a question on our website.

Contact Us

Chat or Message us

Send us your questions and our support staff will get back to you. You can also email us directly on our contact page

Phone Support

+1 (888) 974-3231
Mon-Fri 9am-6pm Pacific time

Service Request

Get your equipment repaired by our engineers

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this. View our Privacy Policy for more information.

Close