Support General Questions FAQ

How do I cancel my pre-order? Last modified 02/22/19

Before your payment has been processed, there are two ways to cancel your Tilta pre-order.

If you created an account with our website when you ordered, you can cancel your order by visiting the Pre-Orders section in My Account.

cancel pre-order

Click Cancel next to your Pre-Order and you’re done.

Alternatively, if you didn’t create an account at checkout, you can contact us and we will take care of it for you.

Did this answer your question?
Not HelpfulHelpful (2 votes)
Loading...

Contact Us

Chat or Message Us

Send us your questions and our support staff will get back to you. You can also email us directly on our contact page

Phone Support

+1 (818) 561-4991
Mon-Fri 9am-6pm Pacific time

Service Request

Get your equipment repaired by our engineers