The Tilta US Repair Center has launched

Company Updates Service

We are happy to announce that the US Tilta Repair Center is finally operational!

Repairs

  • Provides Local Servicing for Tilta Products
  • Machined Parts are covered by 24 month warranty from time of purchase
  • Electronic Parts are covered by 12 month warranty from time of purchase
  • Must Provide Proof of Purchase (Invoice) to Claim Warranty
  • Warranty excludes Force Majeure and Human Error
  • Service will not be provided for customers that purchase from:
    Amazon or Ebay
  • You must contact your original seller directly for assistance

Process

  • Email: support@tilta.com
  • Drop off / Ship your item

Tilta will notify you within 24-48 hours regarding:

  • Warranty validation
  • Cost of parts / labor
  • Length of time
  • Tilta will notify you when the repair is ready for pick up
  • Pick Up your item when it is fixed!